Refund policy

Bag King allows 15 days from the delivery date to request an RMA# for an unused item. All items must be returned in the same condition as you received them, unused with tags attached. If your item is defective, please refer to Damage / Warranty Information.
Once Bag King receives the return item(s), a refund will be applied to your credit card for the price of the item and any taxes. Please note that shipping charges will not be refunded.

To return your item(s), please fill out and submit the Return Authorization Form below. Once you have submitted your return authorization form, please allow 1-2 business day(s) for us to email you your RMA#. You must include this number with your return in order for us to process a refund or exchange.

For your protection, we recommend that you use a traceable and insurable form of shipment such as FedEx or UPS.