- Shipping Methods
- Service Guarantees
- Shipping Charges
- How Long Will It Take To Receive My Order?
- USPS Standard Shipping
- Do You Ship to PO Boxes?
- Do You Ship to APO/FPO/DPO Addresses?
- International Shipping
- USPS Standard: An affordable choice for non-urgent deliveries within the U.S.
- UPS Ground: A dependable and cost-effective solution for domestic ground shipments.
- UPS 3 Day Select: A guaranteed service ensuring delivery within 3 business days.
- UPS 2nd Day Air: A speedy and reliable option for deliveries within 2 business days.
- UPS Next Day Air: The fastest and most trustworthy service for overnight deliveries.
- The weight and size of your items
- The distance they travel
- The shipping method you choose
Shipping charges are determined by several factors, including the weight and size of your items, the distance they need to travel, and the shipping method you select. To view the applicable shipping charges, simply enter your shipping address and choose your preferred service during the checkout process in your shopping cart.
To ensure accurate delivery, it is crucial to enter your address correctly and in its entirety. Mistakes or omissions may result in additional fees for address corrections or revisions.
Please note that if your shipment is undeliverable, refused, or returned to us due to an incorrect address, we are unable to refund the shipping charges. Additionally, you may be responsible for covering the costs associated with the return shipping.
If you are shipping to Canada, please be aware that you may be required to pay additional taxes and duties upon the arrival of your items. These charges are not included in the shipping fees and are solely your responsibility.
How Long Will It Take To Receive My Order?
To ensure prompt processing and delivery of your order, we kindly request that you place your order before 12:00PM PST for same-day shipping. This cutoff time is applicable to all orders, including those with Next Day Air shipping. Orders placed after the cutoff time will be shipped on the next business day or later. For example, if you place an order for Next Day Air on a Friday after 12:00PM PST, it will be shipped on Monday (or the next business day in the case of a holiday).
Please take note of the following:
- Same-day shipping cutoff: 12:00PM PST.
- Orders placed after the cutoff time may ship on the next business day or later.
We also provide a Ground Shipping Map below to help you estimate the delivery time. It is important to understand that most orders placed on Fridays are typically processed on Mondays. We appreciate your understanding in this matter.
USPS Standard Shipping
Orders placed using USPS are usually shipped out the same day if placed before 2:00pm PST. Orders placed after 2:00pm PST will be processed the following business day. Transit times are typically 3-7 business days, but this is not guaranteed. Delivery times may be longer during holidays.
- Shipping costs vary depending on the weight and destination of the package.
- You can track your package online once it has been shipped.
- If you have any questions about shipping, please contact customer service.
Do You Ship To PO Boxes/APO/FPO/DPO Addresses?
When shipping to a PO Box, please ensure you select USPS as the designated shipping method. It is important to note that USPS is the sole option available for deliveries to PO Boxes. By choosing USPS, you can ensure a smooth and successful delivery to your desired destination.
If you are shipping to an APO/FPO/DPO address, we kindly request that you opt for USPS Priority Mail as your preferred shipping method. These addresses require special handling and often have longer transit times. Please anticipate a delivery timeframe of 20 to 40 days for orders sent to APO/FPO/DPO addresses. By selecting USPS Priority Mail, you can be assured that your package will receive the necessary care and attention it deserves throughout its journey.
- PO Box deliveries: Choose USPS.
- APO/FPO/DPO addresses: Select USPS Priority Mail.
- Longer transit times and special handling.
- Arrival time: 20-40 days.
At the moment, we exclusively offer international shipping services to customers residing in Canada. We regret to inform you that, due to the regulations outlined in the PACT Act, we are unable to ship vape products to Canada. We kindly request your understanding in this matter.
Additionally, be aware that when shipping to Canada, there may be additional taxes and duties imposed. Please take into account that these charges are the sole responsibility of the customer, and they may be required to settle them upon the package's arrival.