Your privacy matters! We will not sell or trade your personal info to any other company. It is our business to sell Bags not your personal information. All of us here at Bag King know how it sucks when our own e-mail is full of spam. Rest assured that we won’t sell or give away your personal information.

If you buy something from BagKing.com, then find a lower price at any internet store, including ours, within 14 days of placing your order we will gladly refund the difference. When price matching products, shipping and handling charges will be included in calculating the competitor's price.

The Internet store is authorized to sell the product. The product is immediately available and displayed on their web site at a price that is not an error. The store is not a membership or discount club store. We cannot match prices that are subsidized with membership fees.

When requesting a price match, please provide an exact URL address from the competitor's web site.

Your satisfaction is guaranteed. If for any reason you are not satisfied with your purchase, just return it within 30 days of receipt of shipment (Please note exceptions: Any return must arrive in re-saleable condition, including original packaging and all tags attached. A full refund will be applied to your original purchase credit card for the price of the item(s) returned that meet these conditions.

Please include the packing slip/invoice with your return and wrap the package securely. For your protection, we recommend that you use a traceable and insurable form of shipment.

Before returning your item(s), please use the Return Authorization Number form found Here, or call 1-888-655-2247 to obtain a Return Authorization Number.

Ship Returning Merchandise to:

After the first 30 days of purchase, please do not send merchandise back to Bag King for warranty work. Please contact the product's manufacturer to find out the length and specifics of their warranties. If needed we would be happy to assist you with any questions or concerns with contacting manufacturers.

We currently accept Visa, Master Card, American Express, and Discover Card credit cards.

We also accept company Purchase orders. Sorry, CODs or personal checks are not accepted payment options at this time. If paying by money order make payable to Bag King.

Once your order has been received by our systems, you will receive an email confirmation notifying you we have received your order. Then, once your order has been processed (Usually within 1 to 2 business day) you will receive another email notification that includes your online sales receipt, order details, and tracking information.

All orders are normally shipped out for transit within 2 business days. View the map below to see transit times to your location via 1 to 5 Day ground shipping:

Saturday and Sunday are not considered shipping days for any shipping method, orders placed on Friday will be shipped out the following Monday.

All orders will receive an e-mail message once shipped that will include your tracking number, estimated delivery date, and a link to track it's progress. (This is a seperate email sent after your confirmation email)

Currently we charge a flat rate of $6.95 for 1 to 5 Day ground shipping, all other shipping methods are calculated at the time of check out.

Large items such as rolling bags, wheeled backpacks, luggage, and/or any other robust bags are subject to additional shipping costs depending on shipping method, and the location shipped to.

The cost of shipping for these items are determined by Dimensional Weight, rather than its actual weight. Dimensional weight shipping costs are calculated by the over-all size of the bag, rather than weight. So for example, a large package that weighs 5 lbs, may be rated at 10 lbs due to its size.

At the time of check out, customers have the option to choose from:

1 to 5 Day Ground Shipping

FedEx Express Saver FedEx 2 Day FedEx Standard Overnight

Expedited Shipping:

FedEx Express Saver (3 Day Service), FedEx 2 Day, and FedEx Standard Overnight are available for most items. The shopping cart will calculate actual shipping rates depending upon weight, box size required, and the ship to address.

Things to Check Before Your Purchase:

When placing an order with any level of shipping and especially an expedited shipping method, double check your shipping address information.

• Is there an apartment # or suite # ??
• Is there a company name or person to have the package sent attention to?

We recommend you have your package sent to a location that is open during the day so someone can receive and sign for your package.

In the event of an undeliverable shipment due to the customers mistake, Expedited or Ground shipping charges will not be refunded.

Sorry, we currently do not ship to APO/FPO addresses.

No. Currently we do not deliever to PO Boxes. If an order is placed with a PO Box as the shipping address, the customer will be contacted and ask for a new shipping address.

Sorry, but unfortunately we are not shipping outside of the United States at this time.

All California Pak products carry a 5 year limited warranty against defects in materials and workmanship. This warranty does not include normal wear or damage due to improper use of this product. Cal Pak always believe and strive for exceptional customer service. If your Cal Pak product is in need of warranty repair, they ask that you submit a Return Request Form Found Here. Once they have reviewed your request, they will assist you through the process via email. In order to submit a return request, be sure you have your original purchase receipt as well as Cal Pak's warraty tag that came on the product. For additional information you can visit Cal Pak's Warranties and Returns page at www.CalPaks.com

CamelBak Products, Inc. warrants the products which it manufactures to be free from defects in material and workmanship for a period of two years from the date of purchase. This warranty is limited to the original purchaser of the product and is not transferable. During he two year warranty period, CamelBak will repair, replace, at its option, only the defective pack, reservoir, Bite Valve, or outer pack at no addition charge. For warranty services, please contact Camelbak directly either by email, phone, or fax.

Camelbak warranty services will respond to your email, phone call, or fax with warranty return process information including shipping instructions. Return shipments must be prepaid and insured. Camelbak cannot be liable for lost in-bound packages. For additional information visit www.Camelbak.com

To obtain warranty service on your Columbia Sportswear backpack, duffel or luggage, please send the item, shipping prepaid, directly to Columbia at:

Please include a cover letter with your name, address, daytime phone number and a brief description of the problem. A copy of your original receipt or proof of purchase may also be required. We suggest that you send the item via a shipping service that will provide a tracking number to trace the package if necessary.

The Columbia Sportswear Warranty Department will inspect the item. If the Warranty Department determines, in its sole discretion, that the item has a defect covered under Warranty, we will repair or replace it. If the defective item is not repairable and an identical product is not available, we will replace it with one of comparable style and color at our discretion. For additional information visit www.Columbia.com

Dakine products carry a limited lifetime warranty. If you need to send a product to Dakine for warranty repair, you can contact their Dakine's Warranty Department at:

Upon contacting the Warranty Dept, you will be issued a Return Authorization Number (R/A #). Please refer to this number for all contact with DAKINE regarding your warrantied product. For additional information visit www.Dakine.com

Dickies Bags and Backpacks are produced by Yak Pak. Yak Pak bags are warranted to be free from defects in materials and workmanship for the life of the product.

If you have a defective bag that you wish to return or have repaired, please send it to the following address and allow 30 days to receive a replacement. If the bag you returned is no longer in stock, YAK PAK reserves the right to make a substitution for a product of approximate equal value or similar design. Please remember to include your name, address and phone number with the return - we cannot process returns without this information.

For additional information visit www.YakPak.com

All of Ellington's products are guaranteed against manufacturer's defects for one year. If you bag becomes tired and needs refurbishing, Ellington offers a repair service at reasonable prices. Just call Ellington and they will get it fixed.

For additional information visit www.EllingtonLeather.com

HideAway Hunting guarantees all of their products are free of defective workmanship and materials for the life of the product. HideAway will repair or replace, at their own discretion, any item proven defective by the original owner (item not warrented if resold or traded).

For additional information visit www.HideAwayHunting.com.

Most Sierra Sport and High Sierra products come with a lifetime warranty. Actual warranties differ from product to product.

For more detailed information, or to ask one of their representatives a question, you can contact them by phone at 1-800-323-9590. For additional information, you can also visit www.HighSierraSport.com.

All of JanSport's Packs, Bags, and Luggage come with a limited lifetime warranty. The warranty is only honored if the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear over time, unreasonable use, accidents or neglect.

For additional information, you can visit www.JanSport.com

Most Mountainsmith products are covered by a Lifetime Warranty against materials and workmanship defects, with the exception of a limited 1 year warranty only on all wheeled pieces. All warranty returns must be accompanied by a return authorization number (RA #). Products found to be defective will be repaired or replaced at Mountainsmith's discretion and reserves the right to make all determinations as to the use of this policy.

Products failing due to normal wear and tear, abuse, accident, critters, or the natural breakdown of materials over extended use and time will be repaired for a nominal fee. We will not repair product requiring a fee unless approved. You can contact Mountainsmith with any questions. For additional information visit www.Mountainsmith.com.

Ogio International guarantees its entire *non-golf line of products for the lifetime of the product (original sales receipt required). This warranty covers the product for the original owner against defects in materials and workmanship only. If the product ever fails due to a manufacturing or material defect, then Ogio will repair or replace with like product at their discretion. This warranty does not cover damage caused by normal wear and tear, accident, improper use, or the natural break down of colors and materials over time.

For warranty inquirys via email please include your name, phone number, shipping address, product description and warranty issue for the most timely and accurate response. For additional information visit www.Ogio.com.

Each product has limited lifetime warranty against defects in material and/or workmanship from the date of its original purchase. If defective, Luggage America will repair or replace at the option of Luggage America without charge. Save your receipt for proof of purchase. Normal wear, accidents, and or negligence of improper care are not covered under this warranty. However, products returned under the above conditions will be repaired where possible at a reasonable cost.

For additional information visit www.LuggageAmerica.com

Travelon warrant your product to be free of defects in materials and workmanship for one year from date of purchase. In the unlikely event that you experience a defect in materials or workmanship, Travelon will repair or replace the product (at their discretion). Please e-mail or call customer service at 1-(847)-621-7000. They will provide you with instructions for the product’s return. You will be asked to send dated proof of purchase and a check with the product to cover shipping and handling.

For additional information visit www.Travelonbags.com

WesternPack product is warranted to be free from defects in materials and workmanship for the life of the item. Their warranty applies for the purposes intended, under normal conditions only. The warranty does not cover damage caused by normal and typical wear, accidents, airline mishandling, unreasonable use, negligence, improper care, damage from abuse, or unauthorized repair.

For additional information visit www.WesternPack.com.

Wrangler Bags and Messengers are produced by Yak Pak. Yak Pak bags are warranted to be free from defects in materials and workmanship for the life of the product.

If you have a defective bag that you wish to return or have repaired, please send it to the following address and allow 30 days to receive a replacement. If the bag you returned is no longer in stock, YAK PAK reserves the right to make a substitution for a product of approximate equal value or similar design. Please remember to include your name, address and phone number with the return - we cannot process returns without this information.

For additional information visit www.YakPak.com